Frequently
asked questions
Outside of our service hours, guests should contact us via email using their location-specific support email, found in the Help Section of the menu (top left of the page). During room service hours, guests can reach us by phone using the phone number in the customer section of the ordering site.
Guests can contact CAMO Eats Support via the email or phone number provided in their order confirmation, or call directly from the menu page by using the phone number in the Customer Support section.
Yes! After scanning the QR code, you can select items from all available brands and add them to your cart. All dishes will be prepared and delivered together. Simply swipe across dishes and brands to add items to your cart.
Each menu item includes a full description of its ingredients. If you have a food allergy, please list it in the special instructions section when placing your order.
Yes, you can use the special instructions section for each menu item to request customizations. Please note that customization options may vary depending on the restaurant and dish.
Click on the cart icon and enter the promo code in the "Coupon" field under the items section. Make sure to select "Apply" for the discount to take effect. The credit will appear in the cart subtotal.
Click the cart icon and then click the edit button next to the item you wish to adjust. You can edit the item’s details or delete it from your cart.
A new order will need to be placed. However, we do not charge a delivery fee or service fee, so no additional costs will apply for an additional order.
No, our ordering system is cashless. You can use any major debit/credit card, or Google Pay, at checkout.
Delivery times vary by location, but the average order time is 20–25 minutes. For real-time ETA updates, please visit your ordering site, where the ETA is displayed next to the menu's Hours of Operation.
In the rare event an item is unavailable, our team will notify you immediately to help you modify your order or choose a replacement.
Tipping is not included in the order total by default. You can choose to add a tip at checkout to support your delivery team.
You can request a new receipt by contacting the support email provided in your order confirmation notification.